{"id":120902,"date":"2020-10-13T10:42:46","date_gmt":"2020-10-13T08:42:46","guid":{"rendered":"https:\/\/concentrol.com\/concentrol-mejora-la-experiencia-de-usuario-en-la-web-con-la-instalacion-de-un-sistema-chatbot\/"},"modified":"2020-10-13T10:43:46","modified_gmt":"2020-10-13T08:43:46","slug":"concentrol-millora-lexperiencia-dusuari-a-la-web-amb-la-instal%c2%b7lacio-dun-sistema-xatbot","status":"publish","type":"post","link":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/ca\/concentrol-millora-lexperiencia-dusuari-a-la-web-amb-la-instal%c2%b7lacio-dun-sistema-xatbot\/","title":{"rendered":"Concentrol millora l\u2019experi\u00e8ncia d\u2019usuari a la web amb la instal\u00b7laci\u00f3 d\u2019un sistema xatbot"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Estar en proc\u00e9s constant de renovaci\u00f3 \u00e9s una activitat essencial de qualsevol empresa per tal de cr\u00e9ixer i adaptar-se a les noves situacions. Despr\u00e9s de la publicaci\u00f3 de la nova web, Concentrol ha apostat per incloure un programa inform\u00e0tic per tal de potenciar l&#8217;experi\u00e8ncia dels usuaris: el xatbot. A partir d&#8217;avui, els navegants de la web podran recolzar-se en aquest sistema d&#8217;intel\u00b7lig\u00e8ncia artificial a l&#8217;hora de consultar-hi amb precisi\u00f3 qualsevol informaci\u00f3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Precisament, un dels grans avantatges del xatbot \u00e9s que funciona de manera autom\u00e0tica i r\u00e0pida. El sistema permet interactuar amb l&#8217;usuari, de tal manera que millora l&#8217;experi\u00e8ncia web, al mateix temps que a la pr\u00e0ctica resulta en un canal complementari de contacte amb l\u2019empresa. A trav\u00e9s d&#8217;una conversaci\u00f3, el bot detecta quines s\u00f3n les necessitats de l&#8217;usuari i li ofereix la informaci\u00f3 sol\u00b7licitada al moment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">El xatbot de Concentrol ja est\u00e0 actiu per tota persona que en requereixi el seu \u00fas. Nom\u00e9s hem d&#8217;accedir a la p\u00e0gina web, dirigir-nos a la cantonada inferior dreta i clicar a la icona de conversa. Ens apareixer\u00e0 una finestreta, en la qual podrem seleccionar la llengua (catal\u00e0, espanyol i angl\u00e8s), i se&#8217;ns anir\u00e0 desplegant un men\u00fa amb diverses opcions segons les nostres necessitats. En resum, al llarg de la conversa l&#8217;usuari podr\u00e0 navegar d&#8217;una manera m\u00e9s precisa i directa amb els continguts de la web, ja sigui per con\u00e8ixer millor les solucions Concentrol o contactar amb l&#8217;empresa.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Per tal de complir amb la meta essencial de Concentrol, fer arribar les seves solucions arreu del m\u00f3n, cal estar present en diversos canals. Per aquest motiu, des de l&#8217;empresa s&#8217;ha apostat per una nova p\u00e0gina web, amb la finalitat de facilitar tota la informaci\u00f3 necess\u00e0ria, de la manera m\u00e9s experiencial i amena possible. Despr\u00e9s de mesos treballant en la construcci\u00f3 de la nova web, seguim millorant la navegaci\u00f3 de l&#8217;usuari incloent noves eines.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Estar en proc\u00e9s constant de renovaci\u00f3 \u00e9s una activitat essencial de qualsevol empresa per tal de cr\u00e9ixer i adaptar-se a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":120897,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-120902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Concentrol millora l\u2019experi\u00e8ncia d\u2019usuari a la web amb la instal\u00b7laci\u00f3 d\u2019un sistema 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