{"id":163102,"date":"2025-02-24T11:16:20","date_gmt":"2025-02-24T09:16:20","guid":{"rendered":"https:\/\/concentrol.com\/?page_id=163102"},"modified":"2025-02-24T11:16:20","modified_gmt":"2025-02-24T09:16:20","slug":"rueckgaberecht-fuer-produktmuster","status":"publish","type":"page","link":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/rueckgaberecht-fuer-produktmuster\/","title":{"rendered":"R\u00fcckgaberecht f\u00fcr Produktmuster"},"content":{"rendered":"<h2>1. Allgemeines<\/h2>\n<p>F\u00fcr Produktmuster, die \u00fcber unseren Online-Kanal gesendet werden, gilt das folgende R\u00fcckgaberecht. Unser Ziel ist es, die Kundenzufriedenheit und ein nahtloses Einkaufserlebnis zu gew\u00e4hrleisten.<\/p>\n<h2>2. R\u00fcckgabebedingungen<\/h2>\n<p>Da Produktmuster als Werbeaktion und\/oder kostenlos angeboten werden, gibt es in den meisten F\u00e4llen keine R\u00fcckgabe. In bestimmten Situationen k\u00f6nnen wir Erstattungsantr\u00e4ge jedoch unter den folgenden Bedingungen pr\u00fcfen:<\/p>\n<ul>\n<li>Die Probe kam besch\u00e4digt oder in schlechtem Zustand an<\/li>\n<li>In Ihrer Sendung ist ein Fehler aufgetreten und es wurde eine falsche Probe empfangen<\/li>\n<li>Die Probe ist nicht innerhalb der vorgegebenen Zeit eingetroffen<\/li>\n<\/ul>\n<h2>3. Fristen f\u00fcr die Beantragung einer Erstattung<\/h2>\n<p>Im Falle eines Auftrags f\u00fcr eine R\u00fccksendung muss der Kunde dies innerhalb von 7-10 Tagen nach Erhalt der Probe mitteilen.<\/p>\n<h2>4. Prozess der R\u00fcckerstattungsanforderung<\/h2>\n<p>Um eine R\u00fccksendung zu verwalten, muss der Kunde:<\/p>\n<ol>\n<li>Kontaktieren Sie unseren Kundendienst per marketing@concentrol.com oder telefonisch unter +34 972 478 091.<\/li>\n<li>Geben Sie relevante Informationen an (Bestellnummer, Produktstatusbilder usw.)<\/li>\n<li>Warten Sie auf die Best\u00e4tigung unseres Teams, bevor Sie eine R\u00fccksendung vornehmen<\/li>\n<\/ol>\n<h2>5. R\u00fccksendekosten<\/h2>\n<p>Da der Versand von Mustern in der Regel kostenlos ist, ist in den meisten F\u00e4llen eine physische R\u00fccksendung des Produkts nicht erforderlich. Bei Bedarf werden die Versandkosten individuell veranschlagt.<\/p>\n<h2>6. Ausnahmen<\/h2>\n<p>R\u00fccksendungen werden in den folgenden F\u00e4llen nicht akzeptiert:<\/p>\n<ul>\n<li>Teilweise oder vollst\u00e4ndig verwendete Proben<\/li>\n<li>Produkte, die aus Gesundheits- und Sicherheitsgr\u00fcnden nicht zur\u00fcckgegeben werden k\u00f6nnen<\/li>\n<li>Anfragen au\u00dferhalb des festgelegten Zeitraums<\/li>\n<li>Bei allen anderen Fragen steht Ihnen unser Kundendienstteam zur Verf\u00fcgung<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. Allgemeines F\u00fcr Produktmuster, die \u00fcber unseren Online-Kanal gesendet werden, gilt das folgende R\u00fcckgaberecht. Unser Ziel ist es, die Kundenzufriedenheit [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-163102","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00fcckgaberecht f\u00fcr Produktmuster - Concentrol<\/title>\n<meta name=\"description\" content=\"Concentrol - Soluciones Qu\u00edmicas\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/concentrol.com\/product-sample-return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00fcckgaberecht f\u00fcr Produktmuster - Concentrol\" \/>\n<meta property=\"og:description\" content=\"Concentrol - Soluciones Qu\u00edmicas\" \/>\n<meta property=\"og:url\" content=\"https:\/\/concentrol.com\/product-sample-return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Concentrol\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/concentrol\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/wp-content\/uploads\/2019\/05\/logo_ok-01.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1354\" \/>\n\t<meta property=\"og:image:height\" content=\"1018\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@concentrol\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/concentrol.com\\\/product-sample-return-policy\\\/\",\"url\":\"https:\\\/\\\/concentrol.com\\\/product-sample-return-policy\\\/\",\"name\":\"R\u00fcckgaberecht f\u00fcr Produktmuster - Concentrol\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/concentrol.com\\\/de\\\/#website\"},\"datePublished\":\"2025-02-24T09:16:20+00:00\",\"description\":\"Concentrol - Soluciones Qu\u00edmicas\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/concentrol.com\\\/product-sample-return-policy\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/concentrol.com\\\/product-sample-return-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/concentrol.com\\\/product-sample-return-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inici\",\"item\":\"https:\\\/\\\/concentrol.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"R\u00fcckgaberecht f\u00fcr Produktmuster\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/concentrol.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/concentrol.com\\\/de\\\/\",\"name\":\"Concentrol\",\"description\":\"Chemical Solutions\",\"publisher\":{\"@id\":\"https:\\\/\\\/concentrol.com\\\/de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/concentrol.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/concentrol.com\\\/de\\\/#organization\",\"name\":\"Productos Concentrol, S.A.\",\"url\":\"https:\\\/\\\/concentrol.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/concentrol.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/concentrol.com\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/logo_ok-01.png\",\"contentUrl\":\"https:\\\/\\\/concentrol.com\\\/wp-content\\\/uploads\\\/2019\\\/10\\\/logo_ok-01.png\",\"width\":1354,\"height\":1018,\"caption\":\"Productos Concentrol, S.A.\"},\"image\":{\"@id\":\"https:\\\/\\\/concentrol.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/concentrol\\\/\",\"https:\\\/\\\/x.com\\\/concentrol\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/concentrol\\\/\",\"https:\\\/\\\/www.instagram.com\\\/concentrol_com\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCHRBaGs_viVptdVzPr6QF3A\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"R\u00fcckgaberecht f\u00fcr Produktmuster - Concentrol","description":"Concentrol - Soluciones Qu\u00edmicas","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/concentrol.com\/product-sample-return-policy\/","og_locale":"de_DE","og_type":"article","og_title":"R\u00fcckgaberecht f\u00fcr Produktmuster - Concentrol","og_description":"Concentrol - Soluciones Qu\u00edmicas","og_url":"https:\/\/concentrol.com\/product-sample-return-policy\/","og_site_name":"Concentrol","article_publisher":"https:\/\/www.facebook.com\/concentrol\/","og_image":[{"width":1354,"height":1018,"url":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/wp-content\/uploads\/2019\/05\/logo_ok-01.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@concentrol","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/concentrol.com\/product-sample-return-policy\/","url":"https:\/\/concentrol.com\/product-sample-return-policy\/","name":"R\u00fcckgaberecht f\u00fcr Produktmuster - Concentrol","isPartOf":{"@id":"https:\/\/concentrol.com\/de\/#website"},"datePublished":"2025-02-24T09:16:20+00:00","description":"Concentrol - Soluciones Qu\u00edmicas","breadcrumb":{"@id":"https:\/\/concentrol.com\/product-sample-return-policy\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/concentrol.com\/product-sample-return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/concentrol.com\/product-sample-return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inici","item":"https:\/\/concentrol.com\/de\/"},{"@type":"ListItem","position":2,"name":"R\u00fcckgaberecht f\u00fcr Produktmuster"}]},{"@type":"WebSite","@id":"https:\/\/concentrol.com\/de\/#website","url":"https:\/\/concentrol.com\/de\/","name":"Concentrol","description":"Chemical Solutions","publisher":{"@id":"https:\/\/concentrol.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/concentrol.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/concentrol.com\/de\/#organization","name":"Productos Concentrol, S.A.","url":"https:\/\/concentrol.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/concentrol.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/concentrol.com\/wp-content\/uploads\/2019\/10\/logo_ok-01.png","contentUrl":"https:\/\/concentrol.com\/wp-content\/uploads\/2019\/10\/logo_ok-01.png","width":1354,"height":1018,"caption":"Productos Concentrol, S.A."},"image":{"@id":"https:\/\/concentrol.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/concentrol\/","https:\/\/x.com\/concentrol","https:\/\/www.linkedin.com\/company\/concentrol\/","https:\/\/www.instagram.com\/concentrol_com\/","https:\/\/www.youtube.com\/channel\/UCHRBaGs_viVptdVzPr6QF3A"]}]}},"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Concentrol","author_link":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/author\/adminconcentrol\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"1. Allgemeines F\u00fcr Produktmuster, die \u00fcber unseren Online-Kanal gesendet werden, gilt das folgende R\u00fcckgaberecht. Unser Ziel ist es, die Kundenzufriedenheit [&hellip;]","_links":{"self":[{"href":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/wp-json\/wp\/v2\/pages\/163102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/wp-json\/wp\/v2\/comments?post=163102"}],"version-history":[{"count":1,"href":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/wp-json\/wp\/v2\/pages\/163102\/revisions"}],"predecessor-version":[{"id":163103,"href":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/wp-json\/wp\/v2\/pages\/163102\/revisions\/163103"}],"wp:attachment":[{"href":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/de\/wp-json\/wp\/v2\/media?parent=163102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}