{"id":163088,"date":"2025-02-24T10:51:27","date_gmt":"2025-02-24T08:51:27","guid":{"rendered":"https:\/\/concentrol.com\/?page_id=163088"},"modified":"2025-02-24T10:51:27","modified_gmt":"2025-02-24T08:51:27","slug":"terminos-y-condiciones-generales","status":"publish","type":"page","link":"https:\/\/hosting175685eu-cp704.wordpresstemporal.com\/es\/terminos-y-condiciones-generales\/","title":{"rendered":"T\u00e9rminos y Condiciones Generales"},"content":{"rendered":"<h2>1. Introducci\u00f3n<\/h2>\n<p>El presente documento establece los t\u00e9rminos y condiciones generales aplicables al uso de la plataforma online de solicitud de muestras (en adelante, \u00abE-Samples\u00bb). Al acceder y utilizar la Plataforma, el usuario acepta cumplir con estos t\u00e9rminos y condiciones.<\/p>\n<h2>2. Objeto de la Plataforma E-Samples<\/h2>\n<p>E-Samples permite a los usuarios solicitar muestras de productos ofrecidos por Concentrol S.A con el prop\u00f3sito de conocer y evaluar sus caracter\u00edsticas antes de realizar una compra.<\/p>\n<h2>3. Requisitos para el uso de E-Samples<\/h2>\n<p>Para utilizar E-Samples y solicitar muestras, el usuario debe cumplir con los siguientes requisitos:<\/p>\n<ul>\n<li>Ser mayor de edad o contar con la autorizaci\u00f3n de un representante legal<\/li>\n<li>Proporcionar informaci\u00f3n veraz y completa al registrarse o solicitar una muestra<\/li>\n<li>Utilizar la plataforma exclusivamente para fines personales y no comerciales<\/li>\n<\/ul>\n<h2>4. Proceso de solicitud de muestras<\/h2>\n<ul>\n<li>La disponibilidad de muestras est\u00e1 sujeta a stock limitado y criterios de elegibilidad establecidos por Concentrol S.A.<\/li>\n<li>Cada usuario podr\u00e1 solicitar un n\u00famero limitado de muestras por per\u00edodo de tiempo, seg\u00fan las reglas definidas en \u00abE-Samples\u00bb<\/li>\n<li>La entrega de muestras se realizar\u00e1 a trav\u00e9s del servicio de mensajer\u00eda designado por la empresa y estar\u00e1 sujeta a disponibilidad geogr\u00e1fica<\/li>\n<\/ul>\n<h2>5. Limitaciones de Responsabilidad<\/h2>\n<ul>\n<li>Concentrol S.A. no garantiza la disponibilidad continua de las muestras y se reserva el derecho de modificar o cancelar solicitudes en cualquier momento.<\/li>\n<li>Concentrol S.A. no se hace responsable por retrasos en la entrega, da\u00f1os durante el transporte o problemas derivados del uso del producto recibido como muestra.<\/li>\n<li>En ning\u00fan caso, la empresa ser\u00e1 responsable por da\u00f1os directos, indirectos o incidentales que pudieran derivarse del uso de \u00abE-samples\u00bb o de los productos enviados como muestra<\/li>\n<\/ul>\n<h2>6. Protecci\u00f3n de Datos Personales<\/h2>\n<ul>\n<li>La informaci\u00f3n proporcionada por los usuarios ser\u00e1 tratada conforme a la Pol\u00edtica de Privacidad de Concentrol S.A., cumpliendo con la normativa vigente en materia de protecci\u00f3n de datos.<\/li>\n<li>Los datos personales ser\u00e1n utilizados \u00fanicamente para la gesti\u00f3n de solicitudes, el env\u00edo de muestras y la mejora del servicio.<\/li>\n<li>Los usuarios podr\u00e1n ejercer sus derechos de acceso, rectificaci\u00f3n, cancelaci\u00f3n u oposici\u00f3n conforme a lo indicado en la pol\u00edtica de privacidad.<\/li>\n<\/ul>\n<h2>7. Propiedad Intelectual<\/h2>\n<p>Todos los contenidos de E-Samples, incluyendo textos, im\u00e1genes, logotipos y dise\u00f1os, son propiedad de Concentrol, S.A. o de terceros autorizados y est\u00e1n protegidos por la legislaci\u00f3n vigente en materia de propiedad intelectual e industrial.<\/p>\n<h2>8. Modificaciones y Actualizaciones<\/h2>\n<p>Concentrol S.A. se reserva el derecho de modificar estos t\u00e9rminos y condiciones en cualquier momento. Los cambios ser\u00e1n publicados en E- Samples y entrar\u00e1n en vigor desde su fecha de publicaci\u00f3n.<\/p>\n<h2>9. Legislaci\u00f3n Aplicable y Jurisdicci\u00f3n<\/h2>\n<p>Cualquier controversia que pudiera surgir en relaci\u00f3n con la presente plataforma E-Samples se resolver\u00e1 de acuerdo con la legislaci\u00f3n espa\u00f1ola y se someter\u00e1, con renuncia expresa al fuero que pudiera corresponder, a los Juzgados y Tribunales de la ciudad de GIRONA.<\/p>\n<h2>10. Contacto<\/h2>\n<p>Para cualquier consulta o reclamaci\u00f3n relacionada con estos t\u00e9rminos y condiciones, los usuarios pueden contactar a Concentrol S.A. a trav\u00e9s de marketing@concentrol.com \/ tel\u00e9fono: +34 972 478 091  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Introducci\u00f3n El presente documento establece los t\u00e9rminos y condiciones generales aplicables al uso de la plataforma online de solicitud [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-163088","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u00e9rminos y Condiciones Generales - Concentrol<\/title>\n<meta name=\"description\" content=\"Concentrol - Soluciones Qu\u00edmicas\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/concentrol.com\/general-terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos y Condiciones Generales - 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